Last updated July 01, 2023

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Certified Services of Lake Norman and Charlotte (“Certified Services,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our services.

 

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

 

 

Information We Collect

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Personal Information You Provide

 

We may collect personal information that you voluntarily provide, including:

 

• Name

• Email address

• Phone number

• Mailing address

• Contact preferences

 

This information is collected when you:

 

• Request information or a quote

• Contact us through forms, email, or phone

• Engage with our marketing or services

 

We do not collect or process sensitive personal information.

 

Information Collected Automatically

 

When you visit our website, certain information may be collected automatically, including:

 

• IP address

• Browser and device information

• Operating system

• Language preferences

• Pages viewed and time spent on the site

• Referral URLs

 

This information is used for website functionality, analytics, security, and performance improvements and does not identify you personally.

 

How We Use Your Information

 

We use your information to:

 

• Provide and deliver requested services

• Respond to inquiries and communications

• Improve our website, services, and customer experience

• Analyze usage trends and marketing effectiveness

• Maintain site security and prevent fraud

• Comply with legal obligations

 

We only process personal information when there is a valid legal basis to do so.

 

Sharing of Information

 

We do not sell your personal information. We may share information only in limited circumstances, including:

 

• Business transfers (mergers, acquisitions, or asset sales)

• Affiliates or business partners assisting in service delivery

• Legal or regulatory compliance requirements

 

All third parties are required to respect this Privacy Policy.

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Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.

 

 

 

Data Security

We use reasonable technical and organizational safeguards to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure. Use of our website is at your own risk.

 

 

 

Children’s Privacy

We do not knowingly collect information from individuals under the age of 18. If we become aware that such data has been collected, we will promptly delete it.

 

 

 

Your Privacy Rights

Depending on your location, you may have the right to:

 

• Access the personal information we hold about you

• Request corrections or deletion

• Withdraw consent for processing

 

California residents may request information regarding data sharing under applicable state laws.

 

To exercise your rights, please contact us using the information below.

 

 

 

Do Not Track Signals

At this time, we do not respond to browser “Do Not Track” signals due to the lack of an industry-wide standard.

 

 

 

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

 

 

 

Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

 

Certified Services of Lake Norman and Charlotte

Email: certifiedLKN@gmail.com

Denver, NC 28037

United States